Sunday, March 20, 2011
upset, but lesson learned
Tonight I learned that I recieved my FIRST EVER negative feedback on Etsy. This was a COMPLETE shock to me.
I have had issues come up, as does any business, but I handle them; with what I thought was grace and dignity. And this I thought was handled and both parties were happy at the end of the day, but 2 months after the purchase I find the feedback to be negative :o(
I must ask "Why?"! If I did try and make the situation right, and offered alternative solutions, which none were taken, is it still fair and poliet to grade me in such a manner.
I know for those that don't follow/sell/buy on Etsy this may sound strange to you, but on Etsy, feedback is IMPORTANT. It is your report card, the BBB, the end all tell all of Etsy buying. I know that I look at it when buying.
For those that are interested here is the feedback: